Printlocka

2026.6

1. Introduction

Information submitted through contact forms, customer support inquiries, or service reThis Privacy Policy explains how we collects, uses, stores, protects, and discloses your personal information when you visit our website, use our services, contact us, or make a purchase through our site.

We are committed to protecting your privacy and complying with applicable data protection laws.By using our website, you agree to the collection and use of information in accordance with this policy.

2. Personal Information We Collect

2.1 Device & Browsing Information

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser type and version

• IP address and time zone

• Cookies installed on your device

• Pages and products you view

• Referring websites or search terms

• How you interact with the Site

We refer to this automatically-collected data as "Device Information." We collect it using the following technologies:

• Cookies — small data files placed on your device, often including an anonymous unique identifier. For more information, visit http://www.allaboutcookies.org.

• Log files — track actions on the Site and collect data such as IP address, browser type, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels — electronic files used to record how you browse the Site.

2.2 Order & Account Information

When you make a purchase or create an account on the Site, we collect:

• Full name

• Billing and shipping address

• Payment information (credit/debit card details — processed securely and never stored in plain text)

• Email address and phone number

We refer to this as "Order Information." Together, Device Information and Order Information constitute "Personal Information" under this Policy.

2.3 Registration Data

Most of our services do not require registration, allowing you to visit our site anonymously. However, certain features may require registration. If you choose to withhold any requested personal data, it may not be possible for you to access certain parts of the site or for us to respond to your enquiry.

3. How We Use Your Personal Information

We use the information we collect to:

• Fulfil orders placed through the Site (processing payments, arranging shipping, issuing invoices and confirmations)

• Communicate with you regarding your order or account

• Screen orders for potential risk or fraud

• Improve and optimise our Site (e.g., generating analytics about how customers browse)

• Send you marketing communications about our products or services that may be of interest to you — only where you have opted in

• Conduct internal market research and statistical analysis

• Assess the success of our marketing and advertising campaigns

4. Telephone Call Recording

We record all telephone conversations for training and quality monitoring purposes. We may refer to recordings to clarify the details of a conversation.

When you make a telephone payment, we do not record the portion of the conversation that includes your bank account number, sort code, or payment card details.

All recordings are stored in a secure, encrypted format. If you do not wish the call to be recorded, please inform the operator at the start of the conversation.

5. Non-Disclosure & Sharing of Your Information

We will never sell, share or disclose your personal data to any external third parties for unrelated purposes. We are fully committed to protecting the security of your personal information. To prevent unauthorized access, use or disclosure of your data, we have implemented robust physical, electronic and administrative safeguards to protect all information collected from you online.

6. Cookie Policy

Cookies are small text files stored on your device to improve website functionality and user experience.

We use cookies to:

Remember your shopping cart, login status, and order process.Save your preferences such as language, currency, and viewing settings.Track website usage and improve performance

Support features including wishlists, product comparison, and viewing history.You may disable or delete cookies through your browser settings. However, disabling cookies may limit full functionality of the website.

7. Anti-Spam Policy

We do not condone spamming. "Spamming" is defined as sending unsolicited commercial emails in large numbers to individuals with whom the sender has had no prior contact, or who have declined to receive such communications.

Where we believe certain information is of genuine importance to you, we reserve the right to contact you by email whilst always giving you the choice to opt out. All marketing emails will include a clear unsubscribe link.

8. Links to Other Websites

This Privacy Policy applies only to our website. Our site may contain links to other websites that we believe may be of interest to visitors. We do not control those websites and cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites. You should review the privacy statement of any external website before providing personal data.

9. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete it.

We only keep your data for as long as is reasonably necessary for the purposes described in this Policy, or as required by applicable legal or regulatory reporting obligations.

10. Minors

The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with their personal information, please contact us and we will delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to exercise any of your rights, please contact us:

Printlocka

Email: info@printlocka.com

Phone: +31 683906789

Address:Dreamstreet 71, 2133 LK Hoofddorp, Netherlands