EU warehouse

European Warehouse - One of Your Shipping Options

As part of our elastic, China-Europe combined supply chain, Printlocka B.V. in the Netherlands (launching June 2026) is designed to give you speed, sustainability, and savings-without compromising flexibility.

Tiered Inventory Ramp-up

We are gradually increasing both the quantity and variety of products stored in our European warehouse. We are progressively expanding selected high-demand product lines in our European warehouse. Not every product shown on our website is held in EU stock. Availability is confirmed by SKU, specification and quantity when an order is accepted.

Two Ways to Order

1. For items in stock (Europe warehouse)

 Order anytime for fast delivery anywhere in Europe.

2. For items not yet in stock

 Simply contact us to place a pre-order. You then have two flexible options:

· Keep the pre-order stock in our Printlocka warehouse and release it for pickup whenever you need.

· Ship the pre-order products directly from our China operation to your own warehouse. Lead time 3+ months. Check China direct service.

Key Benefit:

Any pre-order - whether stored in Europe or shipped from China-qualifies for reduced rates. You save compared to regular spot orders, while enjoying greater supply chain predictability.

Get a Tailored Plan

Every customer has different needs. Speak directly with a Printlocka sales representative to find the optimal mix of local stock, pre-order volume, and delivery method for your business.

EU Delivery Information

Estimated dispatch and transit times from our Netherlands warehouse

Fast and Flexible Delivery from the Netherlands

Products confirmed as being in stock are dispatched from our warehouse in Gorinchem, the Netherlands.

We aim to dispatch standard in-stock orders within 1-2 working days after the order has been accepted and payment or approved credit terms have been confirmed.

Large, mixed, oversized or palletised orders may require 2-3 working days for preparation and dispatch.

This information supplements Printlocka's General Terms & Conditions of Sale. If there is any inconsistency, the applicable written order confirmation and the General Terms & Conditions of Sale take precedence.

Order Cut-Off Time

Orders received and confirmed before 12:00 Central European Time (CET/CEST) on a working day will normally begin processing on the same day.

Orders received after 12:00, at weekends or on public holidays will normally begin processing on the next working day.

The cut-off time does not constitute a guarantee of same-day dispatch. Same-day dispatch may be available for selected parcel orders but must be confirmed by Printlocka before the order is placed.

Estimated Dispatch Times

Dispatch time means the period between order and payment confirmation and the goods being handed over to the carrier. It does not include the carrier's transit time.

Estimated Transit Times after Dispatch

The following estimates apply to standard deliveries from our Netherlands warehouse:

These times are estimates for mainland business addresses and begin on the first working day after dispatch. They are not guaranteed delivery deadlines.

Transit times may be longer for pallet shipments, oversized products, restricted-access locations, remote areas and deliveries requiring customs clearance.

Total Estimated Delivery Time

For most standard in-stock parcel orders, the total estimated time from order confirmation to delivery is:

· The Netherlands: approximately 2-3 working days

· Belgium, Luxembourg and Germany: approximately 2-5 working days

· France, Denmark and Austria: approximately 3-5 working days

· Other mainland EU destinations: approximately 4-7 working days

The total delivery time consists of both the Printlocka order-processing period and the carrier's transit time.

Express and Time-Critical Deliveries

Express delivery may be available for selected parcel orders and destinations at an additional cost.

Customers requiring express delivery should contact Printlocka before placing the order. Product availability, order size, packaging requirements, carrier availability and the requested delivery date must first be confirmed.

For exhibition, event or other deadline-sensitive orders, customers should provide the required delivery date when requesting a quotation. All requested, estimated and carrier-advised delivery dates remain estimates and do not constitute binding commitments under Printlocka's General Terms & Conditions of Sale.

Stock Availability

Products displayed as available from EU stock are subject to prior sale. Website stock information may not always reflect orders being processed at the same time.

Stock availability and the estimated dispatch date are confirmed when Printlocka accepts the order.

If part of an order is unavailable, Printlocka may:

· Dispatch the available products separately;

· Hold the order until all products are available;

· Suggest an alternative product; or

· Confirm a new expected dispatch date.

Printlocka reserves the right to make partial deliveries, and each partial delivery may be invoiced separately. Where practicable, Printlocka will inform the customer before dispatch. Additional delivery charges may apply when the customer requests separate shipments.

Pre-Order and Non-Stock Products

Products not currently available from EU stock may be pre-ordered for future delivery to the customer or reserved in the Printlocka warehouse under an agreed stocking arrangement.

The estimated lead time for pre-order, custom-made and China-direct products will be stated separately in the quotation or order confirmation. These products are not covered by the standard EU warehouse dispatch times.

Tracking Information

Where tracking is available, the customer will receive tracking information after the order has been dispatched.

Tracking activation may take several hours after the carrier collects the goods. Tracking availability may be limited for certain pallet, groupage or specialist transport services.

Business Days

Working days are Monday to Friday, excluding public holidays in the Netherlands and, where relevant, public holidays in the destination country.

Orders placed during weekends, public holidays or announced warehouse closures will be processed on the next available working day.

Delivery Address and Access

The customer is responsible for providing a complete and accurate delivery address, contact name, telephone number and any relevant delivery instructions.

The customer must inform Printlocka in advance if:

· The delivery address has restricted access;

· A tail lift, forklift or other unloading equipment is required;

· The delivery location has limited opening hours;

· A delivery appointment is required;

·The goods are to be delivered to an exhibition venue, construction site or third-party warehouse; or

· The destination is residential rather than commercial.

Unless otherwise agreed in writing, delivery is made DAP (Delivered at Place, Incoterms 2020) to the agreed destination stated in the order confirmation. Delivery occurs when the goods are placed at the customer's disposal on the arriving means of transport, ready for unloading. Risk of loss or damage passes to the customer at that point. Unloading, unpacking, internal handling, installation and movement of the goods beyond the agreed delivery point are not included.

Additional charges resulting from incorrect address information, failed delivery, limited access, waiting time or redelivery may be charged to the customer.

Delivery Delays

All dispatch dates, transit times and delivery dates are estimates only and do not constitute binding commitments.

Printlocka is not responsible for delays caused by circumstances outside its reasonable control, including carrier disruption, severe weather, traffic restrictions, customs procedures, public holidays, strikes, incorrect delivery information or unsuccessful delivery attempts.

If Printlocka becomes aware of a material delay, we will make reasonable efforts to inform the customer and provide an updated estimate.

Inspection on Delivery

The customer should inspect the number and external condition of the parcels or pallets when delivery takes place.

Any visible damage, shortage or packaging irregularity should be recorded on the carrier's delivery document before the delivery is accepted. Photographs should be taken wherever possible.

To assist with any carrier claim, visible transport damage or shortages should be reported to Printlocka as soon as possible and preferably within 24 hours. In all cases, visible defects, shortages or damage must be reported in writing within 5 business days of delivery, together with photographs, the order or invoice number and a description of the issue.

Hidden or non-visible defects must be reported in writing within 14 days after discovery, in accordance with Printlocka's General Terms & Conditions of Sale.

Signing a delivery receipt as 'unchecked' does not replace the requirement to report damage promptly.

Important Notice

Customers should not arrange installation, printing, production, exhibition attendance or other time-sensitive activities until the goods have been received and inspected.

For urgent orders or deliveries connected with a fixed event date, please contact Printlocka before ordering.

Printlocka B.V.

Email: info@printlocka.com

Telephone: +31 683 906 789

Website: www.printlocka.com